Help with Tjaz for Slack
Write to us
Email help@tjaz.com, or use Help and feedback on tjaz.com (no account needed). We answer within 2 business days.
Write to TjazQuestions and answers
How do I send a quiz?
Open the quiz on tjaz.com and press “Send on Slack”.
Someone sent me a quiz
Open Tjaz under Apps in Slack and tap an answer or “Take the quiz”. The message says who sent it and what they will see.
I don't want quizzes
Open Tjaz in Slack, go to Home and press “Don't send me quizzes”.
How do I remove Tjaz?
Tools & settings → Manage apps → Installed Apps → Tjaz → App Details → Configuration → Remove App. We delete the workspace's data within 14 business days.
Our Slack needs an admin to approve apps
Press “Request to install”. When an admin has approved Tjaz, press “Send on Slack” again.
A quiz in Arabic, Persian or Hebrew looks wrong
Slack doesn't support right-to-left languages, so play it on tjaz.com instead.
When something stops you
You said no in Slack
Nothing was added to Slack. Try again whenever you want to.
Waiting for your Slack admin
Your workspace asks an admin to approve new apps. Press “Request to install” in Slack, and when an admin has approved Tjaz, press “Send on Slack” again. Your quiz is still there.
There's no room for another app
A free Slack can only have a few apps. An admin must remove one before Tjaz can be added.
Slack and Tjaz didn't connect
Something went wrong between Slack and Tjaz. Please try again, and write to us if it keeps happening.
Slack is for people from 16
Tick “I'm at least 16” to use Tjaz in Slack, as Slack is for people from 16.
Accept the terms first
Tick that you accept the terms to log in with Slack.
A private channel isn't there
Tjaz can only see a private channel it's in. Write /invite @tjaz in the channel, so Tjaz can see who's in it.
There are no user groups
User groups are only on Slack's paid plans, and only when Tjaz was allowed to see them when it was added.
Someone didn't get the quiz
Tjaz shows each person who couldn't be reached, and why, e.g. deactivated, from another organisation, or stopped by the workspace's rules, so no one just disappears.
You already have an account on Tjaz
There's already an account with the email address Slack has for you. Log in to it the way you usually do, then press “Send on Slack” again to connect Slack.
Privacy
What Tjaz keeps and how to have it deleted is in the terms, under “Tjaz in Slack”.